** Free standard shipping on orders over $100 - Australia only **

Refund and Warranty Policy

We have a 21 day return policy for unused and undamaged products purchased from our online store (excluding sale items).

Due to health regulations we will not be able to accept earrings. If you change your mind, contact us via email sales@leighfortington.com.au, have a chat to us then return the item.

This does not apply to any Leigh Fortington Jewellery products you purchase from other stockists. You should contact them directly.

We offer free returns for customers who purchased from Australia and had their jewellery delivered in Australia. All other countries will have to pay for the return of the item within 21 days of delivery. This does not apply to any Leigh Fortington Jewellery products you purchase from other stockists. You should contact them directly.

If you do not return the products within 21 days of delivery, have not made contact with us via the above mentioned email, or return any products in a used or damaged condition, we may refuse to give you a refund.

Please contact us directly regarding any returns via email sals@leighfortington.com.au or via phone 0403 968 911.

 

Warranty

Leigh Fortington Jewellery offers a 2 month warranty.

 

Subject to any exclusions listed below, we offer a 2 month limited warranty against faults in materials or manufacturing defects on products purchased from our online store.

Exclusions and limitations

The above mentioned warranties against faults or defects do not cover, breakage, loss, damage, changes in appearance, or the gradual degradation of all of part of the product due to:

– normal wear and tear (including tarnishing)

– careless handling

– improper use

– alteration

– accident

– repair performed by someone other than us, or

– theft

Tarnishing occurs naturally, therefore cleaning is not covered by this warranty.

 

How to make a warranty claim.

Please contact us directly regarding any warranty claim via email sals@leighfortington.com.au or via phone 0403 968 911.

 

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